11th EES Biennial Conference

1. July 2014

To whom it my concern

On behalf of the EES Board, I would like to express our satisfaction with the services we have received and experienced since 2009 in collaboration with C-IN. These services concern the organisation of EES biennial conference in 2010, 2012 and 2014, and the provision of association management services since end 2009.
Our co-operation with C-IN started in 2009 with the preparation and organisation of the 9th EES Biennial Conference held in 2010, Prague, Czech Republic. Following this, C-IN was again contracted (after competitive bidding) for organisation of the 2012 Conference in Helsinki and (on direct hire basis) for the Conference in Dublin this year. C-IN has furthermore provided association management services to the EES since December 2009 (preparing and minuting meetings, website update, membership administration, etc. A complete list of tasks is available upon request).

Over the years we have experienced a good level of quality of the provided services regardless of the location where our conference was held. C-IN has proven to be a dedicated customer-focused partner with great experience on how to organise an event to the highest standards. Further to our collaboration, C-IN has also become a valuable partner and advisor in view of future destination selection and management.

As for the association management services, after an initial period of quickly ramping up the learning curve (EES was in this area among C-IN´s), we are highly satisfied with the professionalism and high standard of association management services provided. Over the years C-IN as gained in autonomy in this which was very much relieved the burden on the (all volunteer) EES Board members. Moreover, C-IN staff are kind, friendly and understanding, which is much appreciated.

As a very satisfied partner of C-IN, we recommend C-IN both as an association and conference management service provider. If considering C-IN as a long term core PCO I am sure you will have similar positive experience and benefit from the extensive knowledge and experience C-IN have working with many association around Europe.

Yours sincerely,
Bastiaan de Laat
EES Secretary General
Bastiaan.delaat@europeanevaluation.org
www.europeanevaluation.org